Privacy policy

1. Who processes the data

The data controller is domangia, which provides the restaurant management system described on this site. You can contact us about any privacy matter at hola@domangia.com.

3. If you are only visiting this site

This site asks you for no data, has no forms and creates no account. There is no log-in and you are not identified.

Our infrastructure provider logs technical request data —IP address, time and page requested— for the sole purpose of serving the site and protecting it from abuse. We do not use it to profile anyone.

4. Cookies and measurement

This site uses no cookies. It also stores nothing else in your browser: no local storage, no identifiers, nothing that outlives the tab you close. That is why there is no banner asking you to accept anything — there would be nothing to accept.

We do measure how many people visit the site, and we use Google Analytics to do it. We have configured it specifically so that it writes nothing to your device: each visit is counted on its own, leaves no trace, and cannot be joined to any earlier one.

What is counted: which pages were viewed, in which language, from which country, where the visit came from —a search engine, a link on another site, a campaign— and whether the sign-up button was clicked.

About the country, which is the most sensitive item on that list: we record the country and nothing more —no city, no precise location— and it tells us where interest in domangia is coming from. Your IP address is not sent to Google: our infrastructure provider works the country out inside its own network, and the only thing that travels is the result (“AR”, “BR”, “US”). The difference matters: we know you came from Argentina; Google does not have your address.

What is not counted: we do not identify you and we do not know who you are. We do not follow you from one visit to the next, or across to other sites. We do not record the session, mouse movement or the screen. To us every visit is anonymous and independent of every other one.

The file that does the measuring is served from our own domain, not from a Google server, and we are the ones who forward the data on. Your browser opens no connection to Google, and this page's security rules prevent it from doing so.

Google processes that data on our behalf, as a processor and following our instructions, on its servers, which may be outside your country.

If you would rather this were not counted either, any content blocker will stop it and the site keeps working exactly the same. We do not act on the browser's “Do Not Track” or “Global Privacy Control” signals: we would rather tell you that than imply we honour them.

The admin panel —which is a different application, at a different address— does use a technical cookie to keep you signed in. It is essential for the panel to work and is not used to track you.

5. Data about those who subscribe to domangia

If you register a business, we process the data needed to provide the service:

• Account data: name, email address and an encrypted, irreversible version of your password.
• Business data: name, public address, phone number, country and business type.
• Billing data: what the payment processor needs to charge the subscription. Full card details are handled by Stripe, not by us.
• Usage data: which modules you have subscribed to, plus technical activity logs used to diagnose problems.

6. Data about guests

When a guest scans the QR code and places an order, that order is stored against the table, not against the person. The public menu does not ask them to register or identify themselves.

As for data a business chooses to record about its own customers —in a booking, for example— that business is the data controller and we act as processor: we handle it on their instructions and solely to provide the service to them.

7. What we use the data for

• To provide the service and run the features you subscribed to.
• To charge your subscription and issue the corresponding receipt.
• To give you support when you ask for it.
• To meet legal, accounting and tax obligations.
• To protect the platform against fraud, abuse and unauthorised access.

8. Who we share it with

We do not sell data and we do not pass it on for commercial purposes. We share it only with the providers the service needs in order to exist, and only as far as necessary:

• The payment processor (Stripe), to charge the subscription.
• The infrastructure provider where the platform runs and the database is stored.
• The competent authorities, when a law or a court order requires it.

9. How long we keep it

While you have an active account, we keep your business's data so we can provide the service. On cancellation the account is paused and the data is kept for a reasonable period so you can retrieve it or reactivate; after that it is deleted.

Records we are legally required to keep —billing, mainly— are retained for the period that law sets, even if you have cancelled the account.

10. Your rights

You can ask us to access your data, correct it if it is wrong, delete it, obtain a machine-readable copy, object to a processing activity or ask us to restrict it. Write to hola@domangia.com and we will respond.

These rights are granted to you, depending on where you are, by Law 25.326 on the Protection of Personal Data in Argentina, the Lei Geral de Proteção de Dados (LGPD) in Brazil and the General Data Protection Regulation in the European Union. If you believe we did not handle your request properly, you can complain to your country's supervisory authority.

11. How we protect it

Each business's data is isolated in the database itself, not just in the screen that queries it: a badly written query cannot return another business's information because the database refuses it.

All traffic travels encrypted over HTTPS. Passwords are not stored: we keep an argon2 hash, which cannot be turned back into the original password. Access within each business is controlled by role, and material changes are logged.

12. Changes to this policy

If we update this policy, we change the date in the header and, when the change is material, we tell you by email or from the admin panel before it takes effect.

13. Contact

For any privacy question or to exercise your rights, write to hola@domangia.com. We reply in Spanish, English and Portuguese.