Terms and conditions

1. What this document covers

These terms govern the use of domangia, a cloud-based management system for food businesses. They apply from the moment you create an account and for as long as it stays active.

If you subscribe to domangia on behalf of a business, you confirm that you have authority to bind it. In that case, “you” and “your business” refer interchangeably to that organisation.

2. What the service includes

domangia is provided as cloud software: it is accessed from a browser and no copy of the program is delivered to you. It includes the QR digital menu and the sales reports, plus whichever modules you subscribe to separately.

• Modules are subscribed separately and can be added or dropped at any time from the admin panel.
• You can create as many users and as many locations as you need, with no additional charge for either.
• We may improve, change or discontinue features. If a discontinuation affects you materially, we will give you reasonable notice.

3. Your account and your team

You are responsible for your account credentials, for those you give your team, and for the activity that takes place under them. If you suspect unauthorised access, write to soporte@domangia.com and change the password.

Each person's permissions are defined by role. Assigning the right role to each member of your team is your decision and your responsibility.

4. The free trial

Signing up includes 30 days of trial at no cost and with no credit card. During the trial you get the full platform: no features are cut and no data limits are applied.

When the trial ends, we let you know. If you subscribe, you carry on with all your settings and data. If you do not, the account is paused: nothing is deleted immediately (see section 9).

5. Pricing and billing

Pricing is per subscribed module, per month. The total is the sum of the modules you have active. Amounts are expressed in US dollars and payment is taken by card through Stripe, which processes the payment; we do not store your card details.

There is no setup fee and no minimum term. If you add or drop a module, the monthly amount adjusts to what you have subscribed.

• The prices in force are the ones published on the pricing page of this site.
• If we change a price, we will tell you before it applies to your billing.
• A declined payment does not cancel your account straight away: we will let you know and you can put it right.

6. Your data is yours

Everything you load into domangia —your menu, your tables, your sales, your stock, your suppliers— belongs to your business. We process it solely to provide the service to you.

We do not use your business's data to sell it, to pass it to third parties for commercial purposes, or for anything other than running the platform. The detail is in the privacy policy.

7. Acceptable use

There are three things you may not do with domangia:

• Use it for an illegal activity, or to sell something whose sale is prohibited where you operate.
• Attempt to access another business's data, probe the platform for weaknesses without our authorisation, or interfere with how it runs.
• Resell, sublicense or lend access to third parties who are not part of your business.

8. Availability and support

We work to keep the platform continuously available, but we do not commit to a contractual uptime percentage: domangia is a young product and we would rather not promise a number we cannot yet back with history.

Support is provided by email at soporte@domangia.com. We reply on business days and prioritise anything affecting a service in progress.

9. Cancellation and account closure

You can cancel your account whenever you want, without explaining why and without penalty. Cancellation takes effect at the end of the period already billed.

On cancellation the account is paused and your data is kept for a reasonable period so you can retrieve it or reactivate; after that it is deleted. If you need a copy, ask soporte@domangia.com before cancelling.

We may suspend an account that breaches section 7 or that puts the platform or other businesses' data at risk. Except in an emergency, we will give notice first.

10. Liability

domangia is provided as is. We do what is reasonable to keep it working well, but we do not warrant that it is free of errors or that it fits a particular purpose we have not agreed in writing.

We are not liable for lost profits, lost business opportunities or indirect damages. Our total liability, in any case, is limited to the amounts you have paid us in the twelve months before the event giving rise to it.

None of this limits liabilities that applicable law does not allow to be limited.

11. Changes to these terms

We may update these terms. If a change is material, we will tell you by email or from the admin panel before it takes effect. The date of the last update appears at the top of this page.

If you do not agree with a change, you can cancel the account before it applies.

13. Contact

For any question about these terms, write to hola@domangia.com. We reply in Spanish, English and Portuguese.